Privacy Policy
How Connecticut Metal Industries, Inc. collects, uses and protects personal information through this website.
Last Updated: October 5, 2026
Overview
Connecticut Metal Industries, Inc. ("CT Metal", "we", "us") is a member of the group of companies comprising CLN Global Inc. and its direct and indirect subsidiaries and affiliates (collectively, the "CLN Companies"). CT Metal operates https://ctmetal.com (the "Website"). This Privacy Policy (this "Policy") explains how we collect, use, and disclose information on the Website. CT Metal is responsible for personal information collected through the Website, except where another member of the CLN Companies is identified as responsible for a particular processing activity.
This Policy
This Policy demonstrates Our commitment to protecting Your privacy and is incorporated into Our Terms of Use. We may use Your personal information to provide and improve this Website and Our services. Our collection, use and disclosure of personal information is governed by this Policy and applicable law, including any consent requirements that apply to particular processing activities.
Collecting and Using Your Personal Data
This Website collects various types of personal information that is personally identifiable to You and may include Your name, e-mail address, and phone number, among other types of personal information. Collection of personal information through this Website will not be excessive and We will not ask for information, such as social security numbers, banking details, date of birth, etc.
On a voluntary basis, You may provide and disclose personal information through this Website through the Get in Touch page to receive CT Metal news and receive further information regarding CT Metal. From time to time, We may use personal information to assist in the operation of this Website and to ensure quality of its contents. We do not sell personal information collected through the Website. We may disclose personal information as described in this Policy, with Your consent where required, or as otherwise permitted or required by applicable law.
Cookies, Analytics and Tracking Technologies
We and our third-party service providers may use cookies, pixels, tags, scripts and similar technologies (collectively, "Cookies") to operate the Website, understand how visitors use and interact with the Website, measure Website performance, improve our services, and support our marketing and customer relationship activities.
In particular, we may use Google Analytics 4 and Google Search Console (Google), HubSpot, and Microsoft Clarity. Depending on the tool and Your interaction with the Website, these third parties may collect or receive information such as Your IP address, device and browser information, approximate location, pages viewed, referring and exit pages, time spent on the Website, navigation paths, clicks, scrolling and other interactions with the Website, and identifiers stored in or derived from Cookies. These third parties may process such information on our behalf or in accordance with their own applicable terms and privacy practices.
We use non-essential Cookies and similar tracking technologies only where permitted by applicable law and, where consent is required, only after obtaining Your consent. You may accept, reject or manage non-essential Cookies through the cookie consent tool made available on the Website (the banner shown on Your first visit). Your decision to reject non-essential Cookies will not prevent You from accessing the Website, although certain non-essential features or functionality may be limited.
You may withdraw or change Your consent at any time through the made available on the Website, including the "Cookie settings" link in the footer of every page. Withdrawal of consent will not affect the lawfulness of processing that occurred before Your consent was withdrawn. Strictly necessary Cookies that are required for the operation, security or functionality of the Website may be used without consent where permitted by applicable law.
Cookie Categories and Choices
When You first visit the Website, we ask which categories of non-essential Cookies You allow. Non-essential Cookies are off until You opt in:
- Essential: required for the Website to operate and to remember Your cookie choices. Always on.
- Analytics: Google Analytics 4 and Microsoft Clarity, which help us understand which pages are useful and how visitors navigate the Website. Microsoft Clarity may record pseudonymized interactions with Website pages, such as clicks, scrolling and mouse movement, to produce session replays and heatmaps.
- Marketing: HubSpot, which helps us understand how visitors find us, recognize returning visitors, and connect Website activity with quote requests and other inquiries You submit.
Microsoft Clarity and HubSpot tracking code are not loaded unless You allow the relevant category. Google Analytics 4 is loaded in Google Consent Mode: unless You allow Analytics Cookies, it does not set or read Cookies, but it may send Google limited, cookieless signals (such as the fact that a page was viewed, along with basic browser and device information) that Google may use to produce aggregated and modelled statistics.
We store Your cookie choices in Your browser’s local storage (under the name ctm-cookie-consent) for 12 months, after which we will ask You again. If You withdraw consent, the page reloads so that the change takes effect; Cookies already set by a provider may remain in Your browser until they expire or You delete them.
The following Cookies may be set when You allow the relevant category. Names and durations are set by the providers and may change.
| Cookie | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
_ga | Analytics | Distinguishes unique visitors | Up to 2 years | |
_ga_<ID> | Analytics | Maintains session state | Up to 2 years | |
_clck | Microsoft Clarity | Analytics | Stores a pseudonymous Clarity user ID and preferences for this Website | Up to 1 year |
_clsk | Microsoft Clarity | Analytics | Connects page views into a single session recording | 1 day |
CLID, MUID, ANONCHK, MR, SM | Microsoft (third-party) | Analytics | Identify browsers across sites that use Clarity and Microsoft services | Up to 1 year |
__hstc | HubSpot | Marketing | Main visitor tracking cookie (visit timestamps and session count) | 6 months |
hubspotutk | HubSpot | Marketing | Recognizes a visitor and links form submissions to that visitor | 6 months |
__hssc | HubSpot | Marketing | Tracks the current session | 30 minutes |
__hssrc | HubSpot | Marketing | Detects when the browser has been restarted | End of session |
Our quote request form is provided by HubSpot and is available whether or not You allow non-essential Cookies. When it loads, HubSpot and its content delivery and security providers may set strictly necessary Cookies used for security and bot protection.
You can also block or delete Cookies through Your browser settings, and You can prevent Google Analytics from using Your data on any website by installing the Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout). Blocking all Cookies may affect how the Website works. To change Your choices on this Website at any time, use the link.
How We Use Personal Information
We may use personal information collected through the Website to: (a) operate, maintain, secure and improve the Website; (b) respond to inquiries and communications submitted to us; (c) understand and analyze how visitors access, navigate and interact with the Website; (d) measure Website traffic, usage and performance; (e) manage our customer, business and prospective business relationships; (f) communicate information about the CLN Companies and their businesses where permitted by applicable law; (g) detect, investigate and prevent security incidents, fraud, misuse or other unlawful activity; (h) comply with applicable legal, regulatory and reporting obligations; and (i) establish, exercise or defend legal rights and claims.
Legal Bases for Processing
Where applicable data protection law requires us to identify a legal basis for processing personal information, including where the General Data Protection Regulation or applicable European data protection laws apply, we process personal information on one or more of the following bases: (a) Your consent; (b) our legitimate interests, including operating, securing, analyzing and improving the Website and managing the business relationships of the CLN Companies, provided those interests are not overridden by Your rights and interests; (c) performance of a contract or steps taken at Your request before entering into a contract; and (d) compliance with our legal obligations. Where we rely on consent, You may withdraw that consent at any time, subject to applicable law.
Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy applicable legal, accounting, reporting and compliance requirements, resolve disputes and enforce our agreements. Retention periods may vary depending on the nature of the information, the purpose for which it was collected and applicable legal requirements. When personal information is no longer required, we will delete, destroy or anonymize it in accordance with applicable law and our retention practices.
Security
We will treat Your personal information as private, confidential information and We will make a conscientious effort to ensure that this personal information is protected. We will be diligent in Our efforts to protect Your personal information; however, as data transmission over the Internet is not secure, We cannot guarantee that such information will not be lost, used unlawfully or modified in a fraudulent manner.
External Links
This Website may contain links that take You to external websites elsewhere on the Internet. This statement does not extend to the data collection practices of third parties, and We do not assume any responsibility for the privacy practices, policies or actions of third parties. We recommend reading such third party privacy policies to make an informed decision as to whether or not You wish to use these sites based on their privacy practices, especially in the event such third parties ask You to submit personal information.
Service Providers and International Transfers
We may disclose personal information to other members of the CLN Companies and to service providers and other third parties that assist the CLN Companies in operating, securing, analyzing and improving the Website and conducting their businesses, including analytics, website technology, hosting, customer relationship management and similar service providers. These providers may include Google, HubSpot and Microsoft.
The CLN Companies and their service providers operate or may operate in multiple jurisdictions, including Canada, the United States and Europe. Accordingly, personal information may be processed, transferred to or stored outside the province, state or country in which You reside. Personal information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement or governmental authorities in accordance with applicable law.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information and take reasonable steps to require service providers processing personal information on our behalf to protect it in accordance with applicable data protection requirements.
Changes to This Policy
We reserve the right to change this Policy when it deems necessary and without prior notice or consent. Any changes made to this Policy will comply with applicable privacy and data protection laws and will be posted on this page of the Website.
Children's Privacy
We do not knowingly collect personal information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with personal information, please contact Us. If We become aware that We have collected personal information from anyone under the age of 13 without verification of parental or guardian consent, We will take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent or guardian, We may require Your parent or guardian's consent before We collect and use that information.
Your Privacy Rights
Depending on where You reside and the law applicable to the processing of Your personal information, You may have rights in relation to Your personal information, including the right to request access to or correction of Your personal information, request deletion of Your personal information, object to or request restriction of certain processing, withdraw consent where processing is based on consent, request portability of certain personal information, and opt out of certain processing, including the sale of personal information, targeted advertising or certain profiling, where applicable.
These rights are subject to applicable legal limitations and exceptions. We may take reasonable steps to verify Your identity before responding to a request.
If You are located in the European Economic Area, You may also have the right to lodge a complaint with the data protection supervisory authority in the country in which You reside, work or where You believe an infringement of applicable data protection law has occurred.
Contact Us
CT Metal is responsible for the personal information under its control, except where this Policy identifies another member of the CLN Companies as responsible for a particular page, feature or processing activity. Questions, requests or complaints concerning this Policy, our privacy practices or Your personal information may be directed to our privacy specialist through the Get in Touch page of the Website. Please indicate that Your communication concerns a privacy matter so that it can be directed appropriately. We will review and respond to privacy requests and complaints in accordance with applicable law.